OfekAi automation reduces costs, and is fluent in English | Hebrew | Spanish.
Automate sales and customer support, improve self-service experiences, and reduce operational costs with context-aware AI that scales seamlessly.
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Solving Today’s Business Challenges
with Intelligent Automation You Need
Outbound Calls
Our system links directly to your CRM, retrieves each customer’s name, phone number, and email, then places the call while following the workflow you define. When the call ends, it automatically updates the customer’s status, stores a complete recording, produces a concise text summary of the conversation, and—when needed—schedules the next appointment, syncing every detail back to your database in real time.
Incoming Calls
The system answers calls around the clock, greets the caller politely, collects their details, locates the corresponding order, and either supplies the necessary information or transfers the call to the appropriate department. After the conversation, it can automatically send the customer a WhatsApp message or email with any additional information they may need.
CRM Integration
We handle all the heavy lifting for you—seamlessly integrating our platform with the relevant systems across your organization. Our engineers connect to your CRM, ERP, telephony, and custom databases, map the data, configure workflows, and rigorously test every endpoint. The result: a secure, end‑to‑end integration that just works, so your team can stay focused on customers instead of code.
Customer Status Updates
We tailor the status‑update process to fit your workflow. After each call, the system stores every detail—full audio recording, all questions and answers, a complete transcript, and a concise summary—so the customer’s record is always up‑to‑date. t also tags sentiment and urgency, flagging issues that need fast follow‑up. All data is searchable, so any conversation can be located in seconds. The workflow meets GDPR and other data‑privacy standards by design. Setup is quick—our team maps the fields and you’re live within a day.
Surveys & Coupons
Our system automatically calls your customers to gather feedback on their experience. If a caller reports an issue, the platform logs the complaint in detail and—when you choose—opens a support ticket for immediate follow‑up. When a customer is satisfied, the system instantly send WhatsApp text or emails a time‑limited coupon for their next purchase, turning positive feedback into repeat sales. The result: richer insights, faster problem resolution, and a measurable lift in revenue.
Lead Prioritization
Our system consolidates leads from every source—web forms, social media, landing pages, and chatbots—then cleans, enriches, and de‑duplicates them. Fake or incomplete entries are automatically flagged as spam, so your sales team works only with genuine prospects.Within seconds of a prospect submitting a form, the system places a personalized call, answers their key questions,Customers who deploy our solution typically see a minimum 40 % increase in lead‑to‑deal conversion, thanks to faster follow‑up and smarter qualification.
53%
self-serve rate
OfekAi
26%
increase in agent productivity
About Us
WhyChooseUs?
We’re pushing the limits of what AI can do. Our mission is to unlock human potential through artificial intelligence, starting with transforming customer service on the leading AI platform for customer-first experiences.
Our game-changing solutions empower customers and employees with human-centered AI that provides answers, streamlines work, and makes life easier..
You shouldn’t need different technology for every business problem. Transform the entire customer service lifecycle on one platform, from resolving common cases instantly to tagging and routing tickets and assisting agents with relevant knowledge.
Portfolio
What is Solve? AI team member.
# A customizable agentic AI support agent for chat, voice, email, and other channels.
# Leverages historical data to provide accurate responses.
# Connects to your knowledge base to resolve repetitive tickets.
# Build custom workflows or utilize AI-generated workflows.
Testimonials
What Our Clients Say?
Rakibul Hassan
Customer reviews are one of those important factors in keeping a support team sharp but often fall aside when the process complex. OfekAi has made it easy for us to integrate these into the natural course of our work.
David Hen
The system receives all incoming calls in our company and intelligently routes each one to the right person in your organization, ensuring that every call reaches the appropriate department or team member without delay.
Sharon Engels
OfekAi boosts conversion rates by up to 45% by intelligently prioritizing leads and engaging with potential customers the moment they show interest. OfikAI instantly reaches out through the optimal channel, and delivers the right message.